At the travel agent- Tại đại lý du lịch
1.Arranging the trip
Good morning, sir. How can I help you?
Well, I have some time off from work next month and I was thinking of going to Australia
That sounds great. How long is your vacation?
Just one week. My last day at work is the 26th of July. And I go back on about the 3rd of August
Ok, here’s our Sydney brochure. Have a look and see if there is a hotel that you like.
Oh, this one is good. The four seasons hotel. It’s expensive but I’ve been told it’s very nice.
Yes, it’s a very high class hotel. I’m sure you’ll enjoy your stay there. Would you like me to make the booking now sir?
2. Giving Personal Information
I just need to take some personal information. What’s your full name?
Martin Andrew White.
And your address?
11 Hamshire residence
And your telephone number?
02 6 24 97 34
Do you have the day time number I can call if necessary?
02 777 1212
That’s fine. Will you be travelling alone, mr.White?
Yeah, just me.
Ok. You finish work on Friday the 26th . So shall I try to book your flight for the next day?
And a return flight on Saturday the 3rd of August.
3.Booking a flight
I just check the availability. There is seat available on this contest Airways flight. But there is 3 hours stop over in Singapore.
Is there a direct flight that I can take?
Yes, Malaysian Airways. That flight departs at 7 o’clock on Saturday morning and arrives in Sydney at 6:30 pm local time.
That sounds better but it’s a little longer than I thought.
Well, it’s an 8 hour-long flight, don’t forget the time difference. All the times given are local time.
Oh, yes, that’s right. There’re three hours ahead turn day. Can I have the details of the return flight?
Certainly.That flight departs at 6 pm and arrives in Bangkok in 11:15 pm at the same night. So I reserve the seat for you?
4.Making a Hotel Reservation
Now let’s reserver a room for you at the Four Seasons. Do you want a single or a double room?
A single room will be fine, thanks. Will it have a view of the harbor?
Oh, yes, all rooms have harbor view. They have a room available, shall I make the confirmation?
Yeah, go ahead.
Ok, so now you have a room available at the Four Seasons from Saturday the 27th of July until Saturday the 3rd of August.
That’s great. Can I pay by credit card?
No problem. So it is 62000 baht including your flight.
Here’s my card.
When will I be able to collect my ticket?
Should be ready in a couple of days.I can call you at work if you like.
Thanks very much.(còn tiếp)
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