http://www.youtube.com/watch?v=B7lDjhLbmBc
At the travel agent- Tại đại lý du lịch
1.Arranging the trip
Good morning, sir. How can I help you?
Well, I have some time off from work next month and I was thinking of going to Australia
That sounds great. How long is your vacation?
Just one week. My last day at work is the 26th of July. And I go back on about the 3rd of August
Ok, here’s our Sydney brochure. Have a look and see if there is a hotel that you like.
Oh, this one is good. The four seasons hotel. It’s expensive but I’ve been told it’s very nice.
Yes, it’s a very high class hotel. I’m sure you’ll enjoy your stay there. Would you like me to make the booking now sir?
Yes, pls.
2. Giving Personal Information
I just need to take some personal information. What’s your full name?
Martin Andrew White.
And your address?
11 Hamshire residence
And your telephone number?
02 6 24 97 34
Do you have the day time number I can call if necessary?
02 777 1212
That’s fine. Will you be travelling alone, mr.White?
Yeah, just me.
Ok. You finish work on Friday the 26th . So shall I try to book your flight for the next day?
Yes, pls.
And a return flight on Saturday the 3rd of August.
3.Booking a flight
I just check the availability. There is seat available on this contest Airways flight. But there is 3 hours stop over in Singapore.
Is there a direct flight that I can take?
Yes, Malaysian Airways. That flight departs at 7 o’clock on Saturday morning and arrives in Sydney at 6:30 pm local time.
That sounds better but it’s a little longer than I thought.
Well, it’s an 8 hour-long flight, don’t forget the time difference. All the times given are local time.
Oh, yes, that’s right. There’re three hours ahead turn day. Can I have the details of the return flight?
Certainly.That flight departs at 6 pm and arrives in Bangkok in 11:15 pm at the same night. So I reserve the seat for you?
Yes, pls.
4.Making a Hotel Reservation
Now let’s reserver a room for you at the Four Seasons. Do you want a single or a double room?
A single room will be fine, thanks. Will it have a view of the harbor?
Oh, yes, all rooms have harbor view. They have a room available, shall I make the confirmation?
Yeah, go ahead.
Ok, so now you have a room available at the Four Seasons from Saturday the 27th of July until Saturday the 3rd of August.
That’s great. Can I pay by credit card?
No problem. So it is 62000 baht including your flight.
Here’s my card.
When will I be able to collect my ticket?
Should be ready in a couple of days.I can call you at work if you like.
Thanks very much.
(còn tiếp)Để tham khảo các khóa học và biết thêm thông tin chi tiết hãy liên hệ với chúng tôi:
Bộ phận tư vấn - Trung tâm Oxford English UK Vietnam
Địa chỉ: số 6, ngõ 28, Nguyên Hồng, Đống Đa, Hà Nội
Điện thoại: 04 3856 3886 / 7
Email: customerservice@oxford.edu.vn
